Shipping & Delivery
At Amrada, we are committed to ensuring that your orders are delivered to you safely, promptly, and conveniently. Please review the following information regarding our shipping and delivery policies:
1. Shipping Locations:
– We currently offer shipping to Dehradun for milk and related products and pan India for Ghee. If your location is not listed, please contact us for assistance.
2. Shipping Methods:
– We utilize trusted shipping carriers to deliver your orders. The shipping method and carrier may vary depending on your location and the products ordered.
3. Order Processing Time:
– Orders are typically processed and prepared for shipment within the next day of receiving payment. Please note that processing times may vary depending on product availability and order volume. The product delivery time will be approximately 1 to 3 days.
4. Shipping Timeframes:
– Once your order has been processed, standard shipping times apply. Estimated delivery times vary depending on your location and the shipping method selected during checkout.
– Please refer to the estimated delivery timeframe provided at checkout for an indication of when you can expect to receive your order.
5. Shipping Costs:
– Shipping costs are calculated based on the weight of your order, shipping destination, and the selected shipping method. Shipping costs will be displayed at checkout before you complete your purchase.
6. Tracking Your Order:
– Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your order and monitor its progress during transit.
7. Delivery Issues:
– In the event of any delivery issues, such as delays, damages, or lost packages, please contact our customer service team immediately for assistance. We will work with the shipping carrier to resolve the issue and ensure that you receive your order as quickly as possible.
8. International Shipping:
– For international orders, please note that additional customs duties, taxes, or fees may apply upon delivery. These charges are beyond our control and are the responsibility of the recipient.
9. Delivery Restrictions:
– We are unable to deliver to P.O. boxes or APO/FPO addresses. Please provide a physical address for delivery when placing your order.
10. Contact Us:
– If you have any questions or concerns about shipping and delivery, please don’t hesitate to contact our customer service team at care@amrada.in. We’re here to help ensure that your experience with Amrada is nothing short of exceptional.
By placing an order with us, you acknowledge and agree to abide by the shipping and delivery policies outlined above.
Amrada reserves the right to modify or update these policies at any time without prior notice. Please refer to our website for the most current information regarding shipping and delivery.